Top Cat Country House Cattery  
Top Cat's Terms and ConditionsTop Cat Country House Hotel
TERMS AND CONDITIONS OF BOOKING 

DELIVER/COLLECTING: If you collect before 10am you will not be charged for that day. If you 
wish to come early and require the chalet to be vacant on your arrival, please book the chalet an extra day 
at the outset of your reservation.
Discount cannot be given, if you return before the date of collection.
If you cannot collect your cat/s yourself, please ensure that the person you send will be able to handle 
your cat/s.


MEDICATION: Cats will not be accepted who are on medication for life threatening illnesses or have 
been diagnosed with infectious diseases. We will give tablets for basic treatment, if they can be crushed 
and put into the food. All non-specific treatments will be administered if required to an accommodating cat. 
There is a charge made for this.


ELDERLY/DISABLED CATS: We reserve the right to refuse a cat, if they are very old/frail or ill. (A 
boarding cattery is primarily for looking after healthy cats). Please care and consider your cat/s welfare. 
We are not qualified or do we charge veterinary prices for looking after cats that need specialised nursing.


WINTER BOARDING: In the winter all the chalets are heated, from the 1st of October. 
There is an extra charge, which is added to the daily rate. If you would like the heating on or a heated 
blanket for your cat at other times of the year, we will be happy to oblige.
PLEASE NOTE: WE ARE CLOSED MARCH AND NOVEMBER.


OPENING TIMES: for visiting, collection and delivery. We pride ourselves that we are a small caring 
cattery, putting the cats welfare before profit, therefore we do not open all day. Our clients have told us 
that it was one of the reasons that they like their cats to stay with us. Many cats are very nervous of 
strangers. People continually coming and going all day does upset the cats. We find that our opening time of 
mornings only helps the cats to settle quietly. It is very calm here in the afternoons, where the cats can 
relax, in Peace and Tranquillity. 


You are very welcome in during our opening times:

Open: Monday to Saturday
9am to 1pm
Closed: Sundays and Bank Holidays
Tel: 01225 313099
Closed: During the months of March and November.

Contact Diana Dickson at Top Cat Country House Hotel for further information.

e-mail: enquiries@topcathotel.co.uk

Telephone: 01225 313099